Results

Our overall contact to appointment ratio is consistently above 35% (this is an average including cash and service data); this shows the difference we can make to your business.  We have testimonials from current clients and have improved the renewals percentage of one of our groups by over 10%.

Industry Benchmarks:
• 65-70% DMC is target 55% is average hit rate
• 26% contact to appointment ratio
• 35% Appointment to Sale ratio

Our current performance:
• 65% DMC 0verall
• 35% Contact to appointment ratio renewals
• Our expectation is 50% Appointment to Sale